Below you'll find answers to the questions we get asked the most.
If you cannot find what you want to know, please contact us on one-on-one inquiry.
How long will it take from development to shipment?
Usually, products are shipped within 1 to 2 months from the time of product selection. And quasi-drug products are shipped within 2 to 3 months from the time of product selection. *※ It takes one month or more to report products.
How long does it take to hear from you after inquiring products?
Green COS has established a system that allows a person in charge to reply to customers within 30 minutes when they request on the 1:1 Inquiry or the phone. So, now more prompt, smoother consultation is available.
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